Log an IT Support Request
If you have experienced problems while using specific features of uwcsea.edu.sg, portal or mobile app, please send us an email at firstname.lastname@example.org and include the following in your message to help us investigate:
- Full name, grade and tutor group, or your child's full name, grade and tutor group
- Date and time you were online
- Browser and version you used or in the case of mobile app, your mobile device and app version you used
- A brief description of the situation and error message received
- Attach a screenshot, if possible
We will try our best to respond by the end of the next working day. Thank you for your patience.