Student Technology Provision

The College negotiates discounted pricing with a specific Apple vendor each year; details are provided to families as part of our annual enrolment and onboarding or Middle School transition programme. Families already at the College can contact IT Support for the current details.

Most people should opt for the 13” MacBook Air; there is no need to upgrade this to the MacBook Pro for normal usage. A very small number of older students taking graphic intensive courses such as Film Studies, Art or Design and Technology, may benefit from the increased power of the 16” MacBook Pro. 
 

There is a substantial body of educational research, as well as empirical practice, that shows that having a single, consistent platform in a school helps the effective use of digital tools to support teaching and learning. The single platform helps everyone build fluency and expertise and also reduces support overheads. Apple continues to focus on education and their ecosystem of devices and software has many specialist features to support teaching and learning.
 

AppleCare+ is Apple’s extended global warranty cover for Mac laptops, which provides three (3) years of hardware and software support, including cover for accidental damage. 

Specifically, AppleCare+ covers:

• Your MacBook computer
• Battery
• Included accessories such as the power adapter
• Coverage for up to two incidents of accidental damage, each subject to a service fee of S$138 for screen damage or external enclosure damage, or S$428 for other damage

For complete details please see the Apple website here. Terms and conditions apply. 

Bundling AppleCare+ with all the laptops ensures that most issues can be dealt with quickly and easily by our IT Support team, which includes an Authorised Apple Repair Centre on each campus. In this way students’ learning is not unnecessarily impacted by unforeseen laptop issues.
 

With AppleCare+ now available in Singapore the argument for insurance is reduced. That said, insurance does cover more situations than AppleCare+ and the insurance excess is lower than the AppleCare+ service fee for “Other” damage. Families should consider the financial implications of different scenarios and their own personal circumstances carefully before deciding whether or not to add insurance.

Families interested in insurance can contact RIZK Insurance Solutions Agency.

The IT Support desk on campus is an Authorised Apple Repair Centre, so we can provide all the necessary support onsite. In addition the College will provide students a loan laptop (for a limited period) to cover the time that their own laptop is being repaired or replaced if necessary.

With AppleCare+, the laptop can be taken to any Authorised Apple Repair Centre anywhere in the world and also receive support.

The College provides all the software required by students for their courses as part of the annual tuition fees. This software is made available on one (1) laptop for each student for long as the student remains enrolled at the College. 

Students changing to a new laptop will need to email itsupport@uwcsea.edu.sg with both the old and new laptop serial numbers. A technician will be in contact on how to register the new laptop to FileWave for continued access to College-licensed software.

One (1) laptop per student can be registered; software on the old laptop will be remotely removed. 

The College Shop on campus has a range of covers and laptop bags available for sale, with the proceeds from sale of these accessories going to support our partners in UWCSEA’s student-led service programme.